Empathy, one of the components of emotional intelligence (EI), refers to personal proficiency in managing relationships and building networks
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total answers (1)
Marketing
FALSE
need an explanation for this answer? contact us directly to get an explanation for this answer(Explanation: Empathy means thoughtfully considering employee feelings, along with other factors, in the process of making intelligent decisions. Empathy is particularly important in the business environment today for at least three reasons: the increasing use of teams, the rapid pace of globalization, and the growing need to retain talent.)